Press and hold the power button for 3 seconds after switching the system off.In the event you can't do the above because the keyboard and mouse doesn't work: Right-click Windows Menu > select Apps and Features.Steps to permanently disable BitLocker drive encryption technology in Windows*: Held by your system administrator (unlikely) - If your device is connected to a domain, ask your system administrator for the recovery key.Next, click Suspend protection, and click Yes from the dialog box to suspend BitLocker protection. Opening BitLocker Drive Encryption Manager. In a Microsoft* Azure Active Directory account (unlikely) - If you ever signed into an organization using a work or school email account, there's a chance your recovery key could be stored in that organization's Microsoft Azure Active Directory account. Click BitLocker Drive Encryption to navigate to the screen where you can manage your BitLocker Drive Encryption (step six).On a printout or text file on another computer that you saved - If you activated BitLocker, you may have saved the recovery key as a printout or on a trusted person's computer. You will need to do this on another device. Follow the link to sign into your Microsoft account and see your recovery key(s).
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